Receiving parcels made easy

Choose your delivery provider for detailed instructions on collecting your parcel at a Tamburi station.

How it works with Austrian Post

(Only for residents at the parcel station’s address)

  • 1 Register with Austrian Post at www.post.at
  • 2 Click “Jetzt Empfangsoption einstellen” (set your delivery preference).
  • 3 Click “Empfangsoption ändern” (change your delivery preference).
  • 4 Select “Sendung abstellen lassen” (leave the parcel in a designated place).
  • 5 Select “Anderer Wunsch-Platz” (another preferred place).
  • 6
    Complete the “Wunsch-Platz” field with your preferred place and select today’s date:
    Tamburi Paketkasten: Aidan
    Code: 55264199
    Example: 07 April 2026
  • 7 Click “Weiter” (continue) to finish.
Open illustrated guide (PDF, German)

Collecting a parcel with UPS

With UPS My Choice or an InfoNotice, you can redirect your parcel to a Tamburi station for convenient collection.

  1. Sign in to UPS, for example through UPS My Choice, and open your shipment details.
  2. Open the delivery options and select your preferred Tamburi location, if this option is available for your shipment.
  3. Once your preference is saved, you will receive the usual notification with collection details.
  4. Go to the Tamburi station and scan the code you received, or enter it on the screen.
  5. Collect your parcel and close the locker door fully.
PDF guide coming soon

How it works with DPD

  • 1 Register at myDPD
  • 2 After registering, sign in and select “Einstellungen” (settings).
  • 3 Activate “Pickup Wunschzustellung” (preferred Pickup delivery).
  • 4 Enter your current home address and click “Weiter” (continue).
  • 5 Enter your location and select a nearby Tamburi station.
  • 6 Click “Als Wunschbox festlegen” (set as preferred locker) and confirm. Your Tamburi station is now saved as your preferred Pickup delivery location.
Open illustrated guide (PDF, German)

Collecting a parcel with GLS

Once you receive your notification, collect your GLS parcel at the Tamburi station whenever it suits you, around the clock.

  1. Download the GLS guide and send the signed page to paketinfo@gls-austria.com.
  2. When ordering, use the Tamburi address, including your Tamburi code, as the delivery address.
  3. Once your parcel has been delivered, you will receive a collection notification. Go to your selected Tamburi station.
  4. Scan the code or enter it on the screen to open the locker.
  5. Collect your parcel and close the locker door fully.
Open illustrated guide (PDF, German)

Collecting a parcel from Amazon

Have your orders delivered straight to a Tamburi station and collect them whenever it fits your schedule.

  1. On Amazon, open “Lieferung nach” (deliver to) and go to your address book.
  2. Add a new address with the Tamburi details, including your code in the additional address field.
  3. Select this delivery address at checkout.
  4. After delivery, you will receive your collection details. Open your locker at the Tamburi station by entering or scanning the code.
  5. Collect your parcel and close the locker door fully.
Open illustrated guide (PDF, German)

Collecting a parcel with DHL Express

With DHL Express, collect your parcel at the Tamburi station whenever it suits you.

  1. Track your DHL Express shipment and check whether an alternative delivery option is available.
  2. If your shipment is eligible, select your preferred Tamburi location.
  3. After delivery, you will receive your collection details and code.
  4. Go to the Tamburi station and scan the code, or enter it on the screen.
  5. Collect your parcel and close the locker door fully.
PDF guide coming soon

Collecting a parcel with Veloce

You can also collect Veloce parcels securely and conveniently at your Tamburi location.

  1. Select a Tamburi location when ordering or through your delivery notification, if this option is available.
  2. Veloce will send you a notification with your collection details.
  3. Go to the Tamburi station and open your locker by scanning or entering the code.
  4. Collect your parcel and close the locker door fully.
PDF guide coming soon
FAQ

Questions about parcel collection

Find answers to common questions about collecting your parcel.

Do I need to select my delivery provider on the screen?
Usually, you can simply scan your parcel code at the Tamburi station. The system will normally recognise the delivery provider automatically. Alternatively, select the provider on the touchscreen.
How long will my parcel stay in the locker?
The collection period depends on your delivery provider and service. You will usually find the deadline in your notification or your delivery provider’s app.
What should I do if the locker does not open?
Check your code and try scanning it again. If the problem persists, call the Tamburi support number displayed at the station.
Can someone else collect my parcel for me?
Yes, if you give them your collection code. Only share it with someone you trust, as anyone with a valid code can open the locker.

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