100% delivery success. No doorbells. No waiting. No hassle.

Tamburi makes the last mile the easiest, for you, your customers and your returns rate.

Our partners:

DPD Österreich GLS Austria UPS Österreich DHL Express Österreich
E-Commerce Delivery
Parcel delivered Via delivery partner
Delivery location: Tamburi "Leo"
Status: Ready to collect

E-commerce without delivery frustration

Repeat delivery attempts cost money. Disorganised returns cost money. Customers not being home cost money. Tamburi addresses the underlying problem with a network along your customers’ everyday routes. Parcel deposited. Code sent. Done.

100% first-time delivery. Every time.

No ringing doorbells, missed-delivery slips or asking neighbours. The parcel goes securely into a locker on the first attempt, monitored by CCTV, out of sight and accessible whenever your customers want.

Hassle-free returns

Customers drop off returns in the same locker, contactlessly, 24/7, without a trip to the post office. Predictable returns logistics for you. Less stress for your customers.

No IT integration required

Deliveries are handled through your existing carriers, including Austrian Post, DPD and others. No API project or development costs. Simply get started.

More flexibility = more conversions

Customers are more willing to buy when they know their parcel will wait for them, rather than the other way round. Collection at their preferred location, 24/7, is a reason to buy.

A more sustainable last mile

Consolidated deliveries measurably reduce trips. Less CO₂, better logistics performance and a strong contribution to your sustainability report.

Solutions for your sector

Tamburi for online retail.

Whatever you sell, smart delivery, easy returns and an extensive network help drive conversions across all sectors.

Smart delivery at a Tamburi hub
Smart delivery

Whether you use established parcel carriers or your own delivery service, achieve 100% first-time delivery. Goods are stored securely and out of sight in the hub, ready for flexible, contactless collection at any time, without unnecessary attempts at the front door.

Easy returns at a Tamburi hub
Easy returns

Increase your conversion rate with a straightforward returns system. Customers can drop off returns at the same parcel station, using your carrier’s processes or your own connected logistics service. Returns become efficient and predictable for both sides.

Extensive Tamburi network
Extensive network

Benefit from our growing hub network in busy locations. Consolidating deliveries at central handover points greatly shortens delivery routes and gives customers a collection point that fits their everyday routine, on the way to work or home.

Carrier-ready

Works with your existing
delivery partners.

Tamburi works with existing carrier processes. Offer your customers out-of-home delivery without having to start a separate integration project.

  • No separate IT or API integration required
  • Handled directly through existing carriers
  • Automatic notification with a collection code
  • Returns handled within the same network
Customer’s smartphone
14:32

Hi Sarah! Your order from Your favourite shop has just been securely deposited in a Tamburi locker.

Your collection code
8492104
Collection point:
Tamburi "Leo"
Hauptstraße 42, 1010 Wien

Easier delivery in three steps

Tamburi in everyday use: easy for your customers, predictable for your logistics and no extra stress on the last mile.

1. The customer chooses Tamburi for delivery

Addressed directly or redirected through your existing carrier.

2. The parcel is placed securely in the locker

Consolidated deliveries, monitored by CCTV, with no attempt at the front door.

3. The customer collects when it suits them

Automatic notification with a code. No app needed.

Make out-of-home delivery the standard.

Your customers will thank you.